Video: ‘Words Matter’ from Cleveland Clinic, US
‘Words Matter’ is a short film from Cleveland Clinic which carries a clear and thought-provoking message for everyone engaging with the Health and Care system. The film is set in the US Healthcare system and the main focus is within an acute setting, however it shows the different roles that might have contact with people and considering how we impact patients, families and each other. It links with ideas of listening with fascination, kindness and compassion which are all present in the Project Lift ethos.
Watch the video (hosted on YouTube)