People and relationships are rightly at the heart of all that we do and like the rest of the Principal Leads am involved in the day to day role of working with the system to create a more human, compassionate organisation with the very best leaders in the world. While we all are involved in developing our leaders and leadership community, I have responsibility for developing our talent management approach, both digitally and operationally. From my time in the armed forces through to my work in the NHS, I have been at my best when I have great relationships both in my teams and into the wider organisation. My experience in Organisational Development has allowed me to observe this – where teams and services spend time on developing relationships, understanding what is important to each person almost always allows them to thrive. Unfortunately, the ‘busyness’ of the system can mean that this can fall into the ‘nice to have’ list when I would argue that this is essential. This is where Project Lift can add great value to the system, keeping a focus through our ethos on how every one of us can contribute t creating a better health and care system.